Dialpad
Dialpad is where work comes together or alone, beautiful workspace for anywhere communication & collaboration.
Unified Communications
- VoiceCalls: High-definition VoIP calling from any device.
- VideoConferencing: Integrated video meetings supporting up to 150participants.
- Messaging:SMS, MMS, and team messaging capabilities.
Artificial Intelligence (AI) Features
- Real-TimeTranscription: Automatic transcription of calls and meetings.
- SentimentAnalysis: Detection of customer sentiment during interactions.
- Real-TimeAssist: AI-driven assistance providing agents with live guidance.
- SpeechCoaching: Real-time feedback to improve agent communication.
Call Management
- InteractiveVoice Response (IVR): Automated call routing based on customer input.
- CallRecording: Manual and automatic recording options for qualityassurance.
- CallRouting: Customizable routing to direct calls to appropriate teams.
- CallWaiting and Forwarding: Ensure no calls are missed with flexiblehandling options.
Analytics and Reporting
- Real-TimeAnalytics: Access to live data on call metrics and agent performance.
- CustomReporting: Generate reports tailored to specific business needs.
- PerformanceTracking: Monitor key performance indicators (KPIs) for continuousimprovement.
Additional Features
- VoicemailTranscription: Transcribed voicemails sent directly to your email.
- ScreenSharing: Facilitate collaboration during meetings.
- PowerDialer: Automated dialing for sales teams to increase efficiency.
- Customer Support: Providing efficient and effective customer service.
- Sales Outreach: Automating sales playbooks and improving sales team performance.
- Internal Communications: Streamlining team collaboration with messaging and video conferencing.
- Contact Centers: Managing customer interactions across multiple channels.
- Business Calling: Enabling reliable and feature-rich business phone systems.
Additional Details
1. Must be a startup company (new technology, or uses tech in a unique way to sell a product). 2. Company has secured accredited Angel/VC investment (not required in the Tech for Black Founders and Diversity in Tech Program). 3. Business is scalable, and will leverage the program through scale (i.e. expected users stated in application is past the 10 free lifetime seats). 4. Public link to accelerator/incubator affiliation and accredited investment (Crunchbase or similar). 5. Free tier only available to companies with up to 25 employees, larger startups can apply for other discounts. 6. New companies only. Not available to current or recent customers. Not available through Dialpad Channel Partners. 7. The company must be located in US, Canada, U.K, Australia, or New Zealand when applying to Dialpad for Startups. The Tech for Black Founders and Diversity in Tech Program is currently only offered in US/Canada. 8. Must be affiliated with an incubator or accelerator on the application Partner List.
- AI-Powered: Real-time insights and automation to improve productivity.
- All-in-One Platform: Unified communications across calling, messaging, and video.
- Scalability: Cloud-based solution that grows with your business.
- Improved Customer Experience: Enhanced support and streamlined interactions.
- Enhanced Team Collaboration: Facilitating seamless communication among team members.
Various pricing options for:
Dialpad Connect
Dialpad Meetings
Dialpad Support
Dialpad Sell
Check vendor website for details: https://www.dialpad.com/pricing/
There is currently no promo code for this product
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