Document360
Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. This versatile solution is tailored for organizations of all sizes, centralizing knowledge and enhancing collaboration among teams. By enabling the production of high-quality documentation, Document360 meets the diverse needs of users across various sectors.
- Self-Service Knowledge Base: Empowers users with on-demand, accurate self-help content, reducing support requests.
- Internal Knowledge Base: Equips support teams with a comprehensive knowledge base for faster resolution of complex support tickets.
- Technical Documentation: Streamlines the creation and management of technical documents (e.g., software design docs, release notes) with a central repository.
- User Manuals: Replaces traditional PDFs with dynamic, searchable, multi-lingual user manuals.
- SOPs (Standard Operating Procedures): Centralizes and streamlines SOPs for processes like onboarding, compliance, and quality control.
- AI-Powered Search: Uses AI to help users quickly find relevant information.
- AI-Powered Content Generation & Improvement: Can generate glossaries, titles, article summaries, FAQs, meta descriptions, and more. It can also shorten, lengthen, change the tone of, and split sentences within content.
- ChatGPT-style answers: Provides an interactive AI search called "Ask Eddy" that delivers accurate answers quickly.
- Creating internal and external knowledge bases for customer service, technical documentation, and SOPs.
- Managing FAQs, user guides, and product information.
- Supporting digital transformation by providing accessible documentation.
Additional Details
- New customers only. - Less than 50 employees - Raised under $5M in funding - Associated with one of the startup accelerators, incubators, VCs or startup communities
Document360 is designed to streamline documentation processes by offering a centralized platform for creating, managing, and accessing knowledge bases. It supports both internal and external documentation needs, making it suitable for various business applications.
Enhances user experience with fast and relevant searchresults.
Reduces support requests by providing self-service content.
Increases team productivity through streamlineddocumentation management.
Supports business growth by improving customer satisfactionand transparency.
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