Survicate
Survicate is an advanced customer feedback platform that helps businesses collect real-time insights through surveys.
- Survey Types
- Customizable Survey Design
- Multi-Channel Feedback Collection
- Targeting and Segmentation
- Survey Templates
- Real-Time Feedback Analysis
- Integrations
- Automation
- Advanced Survey Logic
- Anonymous Responses
Customer Satisfaction Surveys (CSAT): This allows businesses to quickly identify any issues or improvements needed, as well as maintain a high level of customer satisfaction.
Net Promoter Score (NPS) Surveys**: NPS is a valuable metric for understanding overall customer satisfaction and identifying promoters, passives, and detractors.
Website Visitor Feedback: Helps businesses optimize their websites by understanding what users think about the content, design, or navigation.
Market Research: Helps businesses understand customer needs and preferences, enabling better-targeted marketing campaigns and product positioning.
Customer Effort Score (CES): CES helps businesses understand friction points in the customer journey and make necessary improvements to streamline processes.
Product Feedback: This enables businesses to refine their products, services, and offerings based on real user opinions, leading to better product development.
Additional Details
Must be a new customer.
Survicate is a powerful customer feedback platform that helps businesses collect valuable insights from users through customizable surveys. It offers a range of survey types, including CSAT, NPS, and product feedback surveys, and integrates well with other business tools like CRMs and marketing platforms. By capturing and analyzing real-time feedback, Survicate enables businesses to make data-driven decisions, improve customer experience, and drive better product development.
Real-Time Insights: Survicate provides real-time feedback, allowing businesses to quickly act on customer opinions. This is essential for improving products, services, and user experience in a timely manner.
Increased Customer Engagement: By gathering feedback directly from customers, businesses can build a stronger relationship with their audience. Surveys can be personalized to make customers feel valued and heard, increasing engagement.
Better Customer Experience: Targeted surveys allow businesses to understand pain points in the customer journey. By addressing these issues, businesses can improve the overall customer experience, leading to higher retention rates and loyalty.
Data-Driven Decision Making: The analytics tools in Survicate help businesses make informed, data-driven decisions based on real customer feedback rather than relying on assumptions or guesswork.
Automated Feedback Collection: Survicate automates the process of sending surveys at key moments during the customer journey, such as after a purchase or after a customer service interaction.
Starter: $102.21 p/m (Overage charge: €0.79 per response)
- Short-term projects or testing and experimenting with feedback
Growth: $63.40 p/m
- Overage charge: $1.02 per response
There is currently no promo code for this product
Customer Reviews
Leave a Review
We would love to hear your feedback on your experience with the software vendor's product.
Share your thoughts to help other Merchants find great deals!