Zonka Feedback
Zonka Feedback is a web-based platform, businesses anywhere can set up and manage feedback systems for their customers.
- Survey Creation
- Multilingual Support
- Survey Distribution
- Automated Feedback Collection
- Real-Time Reporting & Analytics
- Net Promoter Score (NPS)
- Mobile Compatibility
- Response Management
- Integrations
- Feedback Widgets
- Survey Logic
- Kiosk Mode
Customer Satisfaction Surveys (CSAT): Use Zonka Feedback to measure how satisfied customers are with your products, services, or experiences. Perfect for post-purchase or post-service feedback.
Net Promoter Score (NPS) Surveys: Measure customer loyalty by sending NPS surveys. Track promoters and detractors to improve customer retention and identify areas for growth.
Employee Engagement Surveys: Collect feedback from employees on work satisfaction, engagement, and company culture to improve morale and retention rates.
Market Research: Use Zonka Feedback for conducting surveys that help gather market insights, customer preferences, and competitor analysis.
Event Feedback: After hosting an event or webinar, gather attendee feedback using Zonka Feedback surveys to assess success, gather improvement suggestions, and measure attendee satisfaction.
Website and User Experience (UX) Feedback: Use Zonka Feedback's web widgets to collect feedback directly from website visitors, helping you identify usability issues and areas for improvement.
Additional Details
Must be a new customer.
Zonka Feedback is a powerful tool for businesses looking to gather customer and employee feedback through customizable, multilingual surveys. It provides valuable insights that can improve customer satisfaction, employee engagement, and overall business performance. The solution is scalable, easy to use, and offers various distribution methods, reporting features, and integration capabilities to help businesses act on feedback more effectively.
Improved Customer Insights: Collect and analyze real-time feedback to better understand customer needs, pain points, and satisfaction levels, which can help improve products, services, and customer interactions.
Actionable Data: The advanced analytics and reporting tools allow businesses to extract meaningful insights from survey data, making it easier to identify trends and take actionable steps based on feedback.
Customization & Flexibility: Zonka Feedback offers a high level of customization for surveys, ensuring that businesses can tailor the design and content of surveys to match their brand and goals.
Global Reach: With multilingual support, Zonka Feedback is accessible for businesses with global customers, enabling them to collect feedback from diverse geographical locations in the local language.
Improved Customer Loyalty & Retention: Regularly collecting and acting on customer feedback helps improve overall customer satisfaction, which can drive loyalty, repeat business, and referrals.
Easy Integration: Zonka Feedback easily integrates with popular tools like CRMs, help desks, and communication platforms, enabling a seamless feedback workflow across different business systems.
Starter : $49
- Get started with customer feedback in minutes
Growth: $199
- Leverage Advanced automation, white-labeling, insights and AI for growing companies
There is currently no promo code for this product
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